I am a beginner. Is premium membership right for me?

Yes. A number of features in Award Nexus are very beginner-friendly.

For starter, Award Nexus aggregates a large number of award sources that you may not have previously been aware of, and makes it easy to search them with one click.

Further, because the searches you do are automatically customized for each airline sites, you can be sure that the results that you get are consistently of a high-quality, without the learning curve it takes to master the use of each airline site.

On a daily basis, beginner members found flights using Award Nexus that they couldn't otherwise find themeselves, either because they didn't know where to search, or they missed it while in the process of scanning hundreds of flights.

I am an expert. Is premium membership right for me?

Sure. For an expert, the value of an Award Nexus Premium Membership lies in the time saved and the certainty that you are not missing anything.

As an expert who may have redeemed dozens of awards, you are familiar with limitations of many airline sites (or phone agent), and have probably developed ways to workaround them. However, the advantage of using Award Nexus is that you get the same high-quality search experience every time.

Further, a number of features in Award Nexus have been designed expressly for experts, such as using Search Builder to manually search segment-by-segment. This is an extremely poweful technique, but also takes a long time to do manually, with a high risk that you could miss something. In contrast, searching with Award Nexus speeds up the search process, while making it more likely that you will not miss any option.

In addition, you will appreciate tools such as Distance Pricer, which helps you quickly compare mileage cost across dozens of mileage programs, or Route Explorer, which helps you explore obscure or unusual routes that may be the only way to redeem an award.

What is a point?

When you use Award Nexus, you use 1 point to search 1 day, on 1 airline site, in 1 cabin.

For example, a small search for 3 days will use only 3 points, while an 2-week-long scan of 2 weeks, using 2 separate airline sites, will take 28 points (14 x 2).

How many points do I need to search for my trip?

On average, it takes 100 points to plan one international one-way trip (200 for roundtrip), while shorter domestic flights take less than 30 points to search.

While automated search usage varies, typically it takes about 100 - 150 points to monitor a segment for a month (3 - 5 points per automated search, over 30 days).

I don't like being charged per search. Seems like this is expensive?

Not at all. If you do the math, you will see that it usually cost $5 - $10 to search for each one-way first class or business class flight. This is comparable to the price of 2 - 3 cups of coffee in some airports!

Remember that Award Nexus has been designed for finding high-value first class and business class awards, as well as complex multi-city awards in any class. Consider the typical 20% improvement ratio, you can easily derive hundreds of dollars in benefits, all for the price of a few cups of coffee.

Charging a modest fee for each search is a unique feature of Award Nexus. By charging a fee, Award Nexus can afford to employ the full-range of intense optimizations that makes it a High-Quality Award Search Engine. If all your want is free but lower-quality search, you can always use your airline web site or phone agents.

If you are concerned about point usage, take a look at the Guide to Effective Award Search for more help on how to search effectively using your points.

I did a few searches and I don't seem to see any improvement?

On average, with a combination of features, such as wide selection of airline sites, advanced optimizing backend, and a powerful web viewer, Award Nexus can deliver 20% or more in redemption improvements (in time saved, better flight options, or shorter layovers).

However, if you have only done a few searches, you may not have enough searches for the High-Quality Search Engine to be evident. This is especially true, if your initial searches are only a few points each.

For best results, try doing a few more searches and selecting more options (10 - 15 points per search). Your point usage should be at least 50 - 100 points for each one-way award. This will ramp up the search engine and get you a better sense of the improvements.

Which level should I purchase?

For basic planning of 1 - 2 trips, the Basic level is sufficient.

If you expect to redeem more than 3 awards in the next 12 months, consider getting the Advanced level. You get more access allowances and a much greater deposit of points, for more effective planning.

For very frequent redemption of 8 or more long-haul, multi-segment premium awards, get the Expert level. Not only do you get a large allotment of points, you also receive the highest level of access.

Do my points or premium status expire?

Your points and premium status are guaranteed to be active and fully usable for at least 12 months from date of purchase of this offer.

We do not currently enforce a expiration policy, so your points and status remains active even after 12 months. Should we apply any expiration policy in the future, we guarantee that any points or status that you purchase today will be active for at least 12 months from the date of purchase of this offer.

Your status is based on the highest level ever purchased (while active). For example, if you purchase the Expert level and later refill your account with a purchase of the Advanced level, your account still enjoys the higher Expert level privileges.

If you are concerned about points expiration and how that affects your future trip planning, feel free to email support@awardnexus.com.

Have more questions?

If you are wondering about which premium level works best for you, feel free to email support@awardnexus.com with your trip(s) information, before your purchase.

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